General Lockbox Network
The General Lockbox Network (GLN) is a collection and processing service provided by certain financial institutions to help federal government agencies process paper checks and other remittance documents (not related to taxes) that are received through the mail.
Collects agency mail from specified P.O. box
Opens, extracts, sorts, and batches envelope contents.
Scans and captures data from payment instruments & documents
Forwards captured images to Electronic Check Processing for settlement
Balances and totals batches
Records the payments
Provides customer service
Agencies get their data either in an electronic file or through the Collections Information Repository (CIR). Remittance documents can also be reviewed in Electronic Check Processing (ECP).
What is the Fiscal Service's Role?
At the Bureau of the Fiscal Service, we work with financial institutions to meet the collection needs of agencies with established lockboxes.
The Bureau of the Fiscal Service is not currently accepting new lockbox requests. Learn more about the Fiscal Service’s eCollections options.
Fiscal Service Announces Financial Agent Selection Process (FASP) for the General Lockbox
The Bureau of the Fiscal Service is conducting a Financial Agent Selection Process (FASP) for the General Lockbox (GLN).
Any questions regarding the application submission process must be submitted to the Fiscal Service by e-mail at GLN2025FASP@fiscal.treasury.gov. The Fiscal Service will answer all questions as soon as possible and post questions and answers on this website. Unless a financial institution is notified in writing that the deadline for submission has been extended, the financial institution must submit its application by the deadline regardless of any outstanding questions it may have.
GLN FASP Frequently Asked Questions
Important information regarding the application process: Applications must be received by the Fiscal Service no later than 5:00pm ET on Tuesday, April 29, 2025. Financial Institutions should submit their PDF formatted response to GLN2025FASP@fiscal.treasury.gov. Paper versions should be sent by courier or traceable delivery service to:
Mrs. Erika Bevins
GLN Branch Manager
U.S. Department of the Treasury
Bureau of the Fiscal Service
401 14th Street, SW, Room 412D
Washington, DC 20227
Due to unforeseen circumstances, the GLN FASP information session scheduled for February 20th, 2025, will be rescheduled to Tuesday, March 4th, 2025 at 9:30am ET. The due date for the GLN FASP Phase I Proposal has also been adjusted from April 4th, 2025 to 5pm ET on April 29th, 2025. We apologize for any confusion or inconvenience this may cause. If you have already RSVP’d for the info session and need to adjust your RSVP details, please reach out to GLN2025FASP@fiscal.treasury.gov.
For media inquiries, please contact the Bureau of the Fiscal Service, Office of Communications at (202) 504-3535 or Media.Relations@fiscal.treasury.gov.
Need Help?
Send us an e-mail at:
Agency Relationship Management (ARM) Engagement Division
arm@fiscal.treasury.gov