OTCnet News and Updates

Important Notice: OTCnet User Recertification

OTCnet Security Administrators (PLSAs and LSAs) are responsible for managing the status of OTCnet user accounts in their organization. The U.S. Treasury, under the Federal Information Security Modernization Act (FISMA), requires an annual review and recertification of OTCnet users to ensure all accounts are still required and have the right access.

Security Administrators may refer to the instructions to complete this process provided to them by e-mail. Please note that the OTCnet Recertification process will end on Friday, May 9, 2025. It’s essential for the recertification requirement to be finished by this date. Accounts that are not verified in the SailPoint Recertification Tool (SRT) are subject to deletion. If you have any questions or concerns, contact the OTC Information Security Recertification Team at 866-945-7920, option 3 or FiscalService_OTCRec@citi.com.

OTCNet Refresher Series Webinar: Register Now!

Join us for our webinar series on the Over-the-Counter Channel Application that will address questions, offer training tips, and provide how-to instructions to help improve your use of OTCnet! The third webinar session in the series, on Tuesday, April 15, 2025 will focus on the OTCnet Kiosk. This session will review the purpose and functionality of the OTCnet Self-Service Kiosk and the Kiosk Tablet, which support key payment options for the OTCnet application. Also, an open Q&A session will allow you to ask questions and receive expert advice from the OTCnet Team. Please refer to the Training Calendar to learn more about the upcoming webinar topics and register for the series!

NEED TO KNOW: Update to Foreign Currency Listings in OTCnet

The Foreign Currency Code listings in the OTCnet application have been updated, impacting all users making foreign cash deposits. Please be advised that five currencies were ADDED to the Foreign Currency dropdown list in Deposit Processing: GIP GIBRALTAR POUND, IMP ISLE MAN POUND, JP JERSEY POUNDS, RON NEW ROMANIA LEU, SAR SAUDI RIYAL. The following five currencies were REMOVED from the Foreign Currency dropdown list and any new cash transaction with these currencies will no longer be processed in OTCnet: DKK DANISH KRONE, MUR MUARITIAN RUPEE, NOK NORWEGIAN KRONE, QAR QATAR RIYAL, SEK SWEDISH KRONA. For any outstanding deposits created with the removed currencies, please reach out to the Customer Support Team at 866-945-7920 or FiscalService.OTCChannel@citi.com.

OTCnet Training

OTCnet’s Training Site offers User Guides, step-by-step Printable Job Aids, and training tutorials for key OTCnet user roles to help Agencies, Financial Institutions (FIs), and the Federal Reserve Bank (FRB) with a wide range of topics and user tasks. The Training Resources website offers user-friendly guidance for onboarding, updates, and current training offerings.