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OTCnet News and Updates

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Upcoming: Release 4.13.2

The Over-the-Counter Channel application (OTCnet) will be updating to Release 4.13.2 on Saturday, December 6, 2025. In this update, OTCnet Offline will be decommissioned and permanently disabled from use. OTCnet Online will be unavailable December 6, 2025, from 9:00 AM ET until 1:00 PM ET during implementation of the release. Also, Interface Partners will not be able to transmit files or log onto the OTCnet website during this window. If you have any questions or concerns, contact the OTC Support Center at FiscalService.OTCChannel@citi.com or 866-945-7920.
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OTCnet Refresher Webinar Series

Join us for OTCnet Refresher Webinars that will address pain points, offer training tips, and include live demonstrations to help you improve your performance in the OTCnet application! The open Question & Answer (Q&A) session will allow you to ask questions and receive expert advice from the OTCnet team. See below for the upcoming lessons and topics that are covered:

  • Check Processing Forms and Workflows *NEW DATE* (November 20, 2025, 1:30 PM ET)

    This session will review the check processing forms (e.g., Agency Site Profile) and key workflows (e.g., capturing, editing, and voiding checks, and managing batches) in the OTCnet application.

  • OTCnet Overview and 2025 Updates (December 11, 2025, 1:30 PM ET)

    This session will review the OTCnet payment processing options to help you discover the best fit for your organization. We’ll break down the Five-Step process to onboard OTCnet and key training resources.
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Treasury General Account (TGA) Announcements & Reminders

  1. Creating Vouchers for Every Deposit: All physical cash or check deposits in OTCnet are required to have a voucher created behind them. When making a physical cash or check deposit, you must validate that a voucher is created and submitted before sending it to the designated financial institution (FI). If a deposit is made without a voucher, the depository will have no means to reconcile the deposit. The depository will be unable to confirm in OTCnet and ensure the funds are received by Treasury, essentially holding the deposit in suspense if accepted. Please refer to the Treasury Financial Manual (TFM): Volume 1, Part 5, Chapter 2000, Section 2030 for more information on TGA deposit processing.

  2. Updated Emergency Procedures: The Mail-In Treasury General Account (MITGA) program has an update in the mailing addresses for both the Las Vegas and Cleveland locations. Effective immediately, all agency depositors using the MITGA program must follow the updated instructions and validate they are sending deposits to the current addresses. If you have any questions, please refer to the Fiscal Service TGA webpage or send an email to the TGA Support Operations team at stls.tga.support@stls.frb.org for the updated mailing instructions and addresses.

    Note: Any MITGA deposits sent to the previous addresses (and currently in process) will still be processed by USPS and honored by U.S. Bank until December 31st, 2025. Any items received after this date are at risk of being misrouted or lost and are not guaranteed to be processed. As a reminder, you MUST send any mailed cash deposits (or a mixture of cash and checks) by Registered Mail for the full value of the cash being shipped, as per U.S. Postal regulations.

  3. Managing Deposit Adjustments: It is recommended that you include the original deposit information so that the adjustment can be easily linked to the original deposit for reporting purposes. You can find the original deposit information when you search for a deposit. On the search deposit page, you can search for any confirmed deposits and view the original deposit information. You should have key data (e.g., original date of deposit, original voucher number, ALC, OTCnet endpoint) available before populating the fields to avoid any errors.
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OTCnet Training

The OTCnet Training Site offers User Guides, step-by-step Printable Job Aids, and training tutorials for key OTCnet user roles to help Agencies, Financial Institutions (FIs), and the Federal Reserve Bank (FRB) with a wide range of topics and user tasks. The Training Resources website offers user-friendly guidance for onboarding, updates, and current training offerings.

Training Tip: As a reminder, please do not highlight or mark the information on physical checks (e.g. cash letter items) sent for electronic transmission by OTCnet. This is because an annotation or highlight on a check can completely obscure the information after being processed by the Financial Institution (FI). The obstruction of payment information can result in processing delays or rejection of funds. All check payments should be submitted as originally issued, without any additional markings or alterations.

Last modified 11/05/25